FALL 2025  

Digital Transformation

Will integrating the latest technology
make or break an organization?

Table of Contents
Digital Transformation

Navigating (Un)Charted Waters

A meta-synthesis of the transformation journeys of 64 companies

Digital Transformation
Scaling Small Tech Firms

Smaller firms face unique challenges


Digital Transformation
Escaping Technical Debt

Managers need to consider both the technical and social aspects of the problem

In-Depth

86% of digital transformation projects fall short of their objectives.

Small tech firms should systematically evaluate different scaling strategies ahead of time, prioritizing customer and partner outcomes.

Technical debt is a costly accumulation of software maintenance obligations, originating from shortcuts and temporary solutions taken during development.

Boards of directors can help prevent IT investment failures by addressing a number of predictable blind spots.


Explore


Innovation
Social Innovation in Open Spaces

Open spaces like fab labs encourage collaboration

Board of Directors
Illuminating Boards on IT Investments

Boards can help address blind spots in IT projects

Alliances & Mergers
Paths to Startup-Corporate Success

Combining startups' innovation with established firms' resources and processes

Digital Transformation
Escaping Technical Debt

Managers need to consider both the technical and social aspects of the problem

Spotlight
Growth Strategy
Lessons from Netflix's Success

The streaming company has remained dominant through a focus on profit logic

Security & Privacy
Data Breaches: Fight AI with AI

The same AI capabilities that pose an increased data risk to firms can be adapted to enhance security

Sales
The Value of Voice in E-Commerce

Voice AI is a complementary channel that can boost a firm's revenue without undermining its other platforms

Insight
Entrepreneurship

Microenterprises Can Grow Using No-Code Digital Tools

The availability of accessible no-code platforms has improved productivity for smaller organizations

Innovation
Decoding China’s Innovation Black Box

Can constraint serve as a driver of innovation?


Business Models
The Free Lunch Dilemma

Converting open source AI into profitable business models


Agentic AI
The Shopper Schism

What will happen when AI agents begin making purchases?


Resilience
Upskilling to Accountability

Rethinking AI adoption through resilience

Market Returns at Half the Emissions?

How emissions are scaled is just as important as the emissions themselves


Seven Myths About AI and Productivity

What the evidence really says


Transforming Business Education with AI

Following an innovation lab approach